Consumer terms and conditions cont.

Please read these terms and conditions carefully before placing your order and retain a copy of these terms and conditions and your order for future reference

The price of the goods will be confirmed  when you placed your order.We will charge you this amount.

You must also pay a delivery charge for the goods as indicated at time of ordering.

In the unlikely event that the price stated is wrong, and
we discover this before accepting your order, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund. We may occasionally have to increase the price of goods, even after your order has been accepted by us. If we have to do this, then you may cancel your order.

6. Delivery
We will deliver the goods that you order to the delivery address you give when you place your order.

Once
we accept your order, we will endeavour to deliver the goods within the delivery period that applies to the option you have chosen. If we do not come to the delivery address within the applicable delivery period and you have given us the correct full delivery address then you may apply for a refund of the delivery charge.


If
you give us an incorrect or incomplete delivery address and as a result we try but are not able to make the delivery, we may treat the order as cancelled by you. In this case we will refund the price of the goods, but we shall be entitled to keep the amount you paid for delivery.

If some of the
goods you ordered are not available we may deliver part of your order.We will deliver the rest of the order as soon as possible afterwards.

7. Your right of cancellation under the Distance Selling Regulations
You may cancel the contract under the Distance Selling Regulations by notifying us no later than 7 working days after we deliver the goods that you are cancelling the contract. We strongly recommend that you do this by contacting us in writing.

You may not cancel your contract with us under the Distance Selling Regulations where any personalised orders have been placed.

If
you cancel the contract under the Distance Selling Regulations, you must take reasonable care of the goods from the time you receive them until you return them to us.

If
you cancel the contract under the Distance Selling Regulations you must return the goods to us at your own expense.









































































































If
you cancel the contract under the Distance Selling Regulations and do not return the goods as required, we may charge you our direct costs of recovering the goods.

8. Faulty goods
In these
terms and conditions, faulty goods means any goods we supply to you that do not conform to the contract.Faulty goods does not include any goods that are faulty due to fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than in accordance with their intended use, failure to follow the manufacturer's or our instructions, or any alteration or repair carried out without the prior approval of us or the manufacturer.

You should notify us as soon as possible if you discover that any goods are faulty goods.

Our website gives details of how to notify us of any faulty goods and how to arrange for the problem to be resolved. We strongly recommend that you contact us in writing

If
you return goods because you think they are faulty goods, we may charge you the cost of all transport and our actual costs and expenses in the event that the goods are not in fact faulty goods.

9. Returning goods – general
When
you return goods to us for any reason (for example because you have cancelled the contract under the Distance Selling Regulations or because you think they are defective goods):

o you must ensure that they are properly and securely packaged and labelled with our address;

o you are always responsible for any damage in transit that is due to incorrect or inadequate packaging by you; and

o you are responsible for any damage or loss in transit where you arrange the transport (rather than using our courier).

10. Force majeure
We shall not be liable for any failure to perform, or delay in performing, any of our obligations under the contract if and to the extent that the failure or delay is caused by circumstances beyond our control.

11. Limitation of liability
We shall not be liable to you for any loss or damage:

o where there is no breach of a legal duty owed to you by us or by our employees or agents;

o where such loss or damage is not reasonably foreseeable to us when we accept your order; or

o to the extent that any increase in loss or damage results from breach by you of any term of the contract.

Our maximum liability to you under the contract shall be twice the value of the goods that you ordered.

Nothing in these
terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation or for any other liability that we are not permitted by law to exclude or (as the case may be) limit.

These terms and conditions do not affect your statutory rights.

12. Images
Images of goods on
our website are for illustrative purposes only and may differ slightly from the actual goods.

13. Law
These
terms and conditions and the contract are subject to English law.


next